1. Introduction: At Pitchers.in , we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, purchase our products, or subscribe to our services. By accessing our website or using our services, you consent to the practices described in this policy.

2. Information We Collect:

2.1 Personal Information: a. When you use our website or purchase our products and services, we may collect personal information such as your name, email address, postal address, phone number, and billing information.

2.2 Usage Data: a. We may collect information about your interactions with our website and services, including your IP address, device information, browsing activity, and cookies. This data helps us improve our website and services.

2.3 Payment Information: a. If you make online payments for our products or services, we may collect payment information, including credit/debit card details, for secure transaction processing. We do not store your payment information on our servers; it is securely handled by our payment gateway provider.

3. How We Use Your Information: a. We use the information we collect for the following purposes:

• To provide and fulfill your orders for products and services.

• To communicate with you, respond to your inquiries, and provide customer support.

• To improve our website, products, and services based on user feedback and behavior.

• To send you updates, promotions, and marketing communications (you can opt out at any time).

• To comply with legal obligations and prevent fraudulent activities.

4. Disclosure of Information: a. We may share your information with trusted third-party service providers, such as payment processors, shipping partners, and email service providers, to facilitate the delivery of our products and services.

5. Data Security: a. We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no online system can guarantee absolute security.

6. Your Choices: a. You have the right to access, update, or delete your personal information. You can review and update your account information at any time.

b. You can opt out of receiving marketing communications from us by following the instructions provided in our emails or by contacting us directly.

7. Third-Party Links: a. Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. Please review their privacy policies before interacting with them.

8. Children's Privacy: a. Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from minors.

9. Changes to this Privacy Policy: a. We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website with the effective date. Your continued use of our website or services constitutes acceptance of the modified policy.

10. Contact Us: a. If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, please contact our Data Protection Officer at garg@pitchers.in

Effective Date: 24th January, 2024.